Executive Summary
AI-generated analysis for Monday
monday.com is a publicly traded, Israel-headquartered work management SaaS platform assessed at Risk Tier 3 (Moderate Risk) with an 86% confidence score, reflecting a vendor with a strong foundational security posture offset by several documentation and verification gaps that warrant attention before onboarding at medium data access levels. The vendor presents a number of meaningful positive signals:
Key Findings
- The domain has been established for over 30 years with a clean reputation across malware blacklists, Malware detection service, and threat intelligence databases, with zero active threat indicators
- No sanctions matches were found across OFAC, EU, and UN watchlists, and no adverse media — historical or recent — was detected
- monday.com explicitly commits to not training AI models on customer data, a clear and favorable data handling posture documented at https://monday.com/l/legal/ai/
- The vendor maintains a dedicated security page (https://monday.com/security) and a Drata-hosted trust portal (https://trust.monday.com) listing an extensive set of compliance claims including SOC 2 Type II, SOC 1 Type II, ISO 27001:2022, ISO 27018:2019, ISO 27017:2015, ISO 27032:2023, ISO 27701:2019, CSA STAR, HIPAA BAA availability, GDPR, and CCPA programs
- Infrastructure is routed behind Cloudflare CDN with a 0% IP abuse score and zero threat intelligence pulses Several areas require follow-up before this vendor can be approved for medium data access use cases:
- All eight compliance certifications are vendor-attested only — no independent registry confirmation was available for ISO 27001, HITRUST, or other claims; compliance teams should request audit reports directly
- The subprocessor page (https://monday.com/privacy/subprocessors) was found but returned no extractable entries, making third-party data flow assessment impossible from external sources
- The marketing site received a poor HTTP security header grade (D+), and two recommended headers — Content-Security-Policy and X-Frame-Options — are absent from the primary domain
- Four CVEs were detected on the Cloudflare edge IP, and while these are attributable to CDN infrastructure rather than monday.com's application layer, they have not been independently cleared
- The primary adverse media scan was unavailable during this investigation, leaving a partial gap in reputational coverage Overall, monday.com is a mature, well-established SaaS vendor with a credible compliance program and strong AI data governance commitments. The Tier 3 rating reflects documentation and verification gaps rather than active risk signals — conditional approval is appropriate pending resolution of the key items below.
Independence Statement
All evidence in this report was independently sourced from external data providers and public registries without vendor participation or notification.