Vendor Intelligence Report

Is ServiceNow safe for
your vendor program?

FedRAMP Status
ServiceNow is listed on the FedRAMP Marketplace as Authorized (Moderate) as of March 2026.
SOC 2 Status
ServiceNow has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
Sanctions Screening
ServiceNow returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned ServiceNow a Moderate Risk tier with 78% confidence across 24 intelligence sources.

ThirdProof investigated ServiceNow (servicenow.com) across 24 intelligence sources including sanctions databases, cyber risk scores, business registries, and more.

Sanctions
Screened
Cyber Risk
Scored
Compliance
Verified
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✓FedRAMP Authorized (Moderate)

Verified against FedRAMP Marketplace API as of March 2026

Verified against the official FedRAMP Marketplace API as of March 2026.

ServiceNow Government Community Cloud authorized at Moderate impact level.

Source: FedRAMP Marketplace

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✓Deterministic risk scoring — no AI guesswork
Risk Tier
Tier 3 — Moderate Risk
Assessment
Conditional
Confidence
78%

Investigation Preview — 23 Sources Queried

Sanctions ScreeningClear — No matches found
Domain ReputationClean across 94 security engines
Infrastructure2 open ports, 0 CVEs
Malware & PhishingClean
IP ReputationAbuse score: 0%, 0 reports
Domain Age30 years
Certifications (Vendor-Attested)
SOC 2SOC 1ISO 27001FedRAMPHIPAAPCI DSS

Full investigation report with evidence chain, compliance assessment, and recommended actions.

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Executive Summary Preview

ServiceNow is a large, established enterprise SaaS platform with a 29-year domain history, clean domain and IP reputation across 94 security engines, and no current adverse media signals. The rule engine has assigned a Tier 3 (Moderate Risk) rating, driven primarily by aged adverse media references — including a historical data leak disclosure from September 2024 — and the absence of a publicly accessible subprocessor list.

This is an excerpt from the full ThirdProof investigation report. Get the complete report →

Key Findings for ServiceNow

SeverityFindingSource
mediumAging adverse media in historical archivesHistorical Media Search
infoClean domain reputationThreat Intelligence
lowNo subprocessor page foundSupply Chain & Subprocessor Discovery

3 total findings in the full report. View all findings →

Recommended Actions

  1. Request ServiceNow's current SOC 2 Type II report directly from your account representative or by visiting https://trust.servicenow.com — many enterprise SaaS vendors make this available under NDA. Confirm the audit period covers the last 12 months and note any exceptions in the auditor's opinion.
  2. Request a current PCI-DSS Attestation of Compliance (AOC) or the relevant section of their Responsibility Matrix — contact ServiceNow's compliance team via their trust page. Document which PCI-DSS 4.0 Requirement 12.8.5 controls ServiceNow manages versus those your organization retains, and attach this to your TPSP register.
  3. Execute or update a GDPR-compliant Data Processing Agreement (DPA) with ServiceNow. Verify the DPA incorporates EU Standard Contractual Clauses (SCCs) for international transfers and references the subprocessor list. ServiceNow's legal team can provide a pre-executed DPA template.

Full recommendations available in the complete report.

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“We manage nearly 100 vendors touching customer payment data. ThirdProof gives me audit-ready evidence in the time it used to take just to send the questionnaire.”

— April, Co-owner, The Perky Lady

What you'll see in ServiceNow's report

Every ThirdProof report includes these sections

Risk Tier1–5 scale

Deterministic score based on evidence — not AI opinion

Confidence Score0–100%

Understand how complete the picture is — higher confidence means more data sources returned results

Individual FindingsPer-source

Each finding linked to its source with severity rating

Executive SummaryAI synthesis

Know exactly what to do next — plain-language guidance for your compliance team

Compliance Status3-tier verification

Independently verified, vendor attested, or not found

PDF ExportSHA-256 sealed

Audit-ready report with methodology disclosure

ThirdProof uses a deterministic rules engine to assign risk tiers. AI writes the narrative — rules drive the decision.

Intelligence Sources Queried for ServiceNow

✓Sanctions & Watchlists
✓Business Registration
✓Adverse Media Scan
✓Company Intelligence
✓Domain Analysis
✓Infrastructure Exposure
✓Domain Registration
✓Threat Intelligence
✓Tech Community Sentiment
✓HTTP Security Scan
✓SSL/TLS Analysis
✓Certificate Transparency
✓Web Archive History
✓Threat Intel (OTX)
✓IP Reputation
✓Malware & Phishing Check
✓Website Security Scan
✓Trust & Compliance Scan
✓Subprocessor Discovery
✓FDIC Registry Check
✓SEC Filing Search
✓Historical Media Search
✓Certification Registry

Get ServiceNow's complete risk report — risk tier, confidence score, individual findings, and AI synthesis — in under 2 minutes.

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What a ThirdProof investigation covers

Sanctions Screening

Is ServiceNow on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is ServiceNow's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is ServiceNow a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has ServiceNow appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is ServiceNow's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are ServiceNow's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does ServiceNow claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does ServiceNow depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has ServiceNow appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Frequently asked about ServiceNow

Is ServiceNow safe to use as a vendor?+
ServiceNow can be evaluated for vendor safety by checking sanctions databases (OFAC, EU, UN), verifying business registration through legal entity registries like GLEIF, scanning for adverse media coverage including data breaches and regulatory actions, and assessing domain security and cyber risk posture. ThirdProof automates this entire investigation across 24 intelligence sources and produces a deterministic risk tier (1-5 scale) with a confidence score. Run a free investigation to see ServiceNow's full risk profile.
Does ServiceNow have SOC 2 certification?+
To verify whether ServiceNow holds SOC 2 certification, ThirdProof scans the vendor's trust page and security documentation for certification claims, then cross-references those claims against independent registries where available (such as the FedRAMP Marketplace for FedRAMP authorization). Certifications are classified as independently verified, vendor attested, or not found in evidence — ensuring you know the verification level of each claim.
Is ServiceNow FedRAMP authorized?+
Based on ThirdProof's investigation, ServiceNow holds FedRAMP authorization. Full details including authorization level and scope are available in the ThirdProof investigation report.
Has ServiceNow had any data breaches?+
ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals involving ServiceNow. Each finding is linked to its original source with severity classification. The investigation also checks SEC EDGAR for enforcement-related filings and FDIC records for financial institution failures, providing a comprehensive public record review.
Is ServiceNow on any sanctions lists?+
ThirdProof screens ServiceNow against OFAC SDN, consolidated international sanctions lists, and PEP (Politically Exposed Persons) databases. The screening uses entity name verification to reduce false positives from similar names. If ServiceNow or any associated officers appear on a sanctions list, this triggers an automatic escalation to the highest risk tier. No sanctions match is confirmed through a clean screening report in the investigation output.
How do I assess ServiceNow for vendor risk?+
ThirdProof investigates ServiceNow autonomously in under 2 minutes using 24 intelligence sources — no questionnaires, no vendor participation required. The investigation covers sanctions screening, cyber risk scoring, business registration, adverse media, domain security, and more. Reports are formatted for SOC 2, HIPAA, PCI-DSS, and CMMC compliance frameworks. Your first investigation is free.

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