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PagerDuty Vendor Risk Assessment — Full Report

Before you share customer data with PagerDuty, your compliance team needs documented proof they can be trusted. ThirdProof investigated PagerDuty across 27 intelligence sources — here's what we found.

✓ FedRAMP Status: Authorized (Moderate) — verified against marketplace.fedramp.gov

Risk Tier
Tier 4Low Risk
SOC 2
⚠ Vendor Attested
FedRAMP
✓ Authorized
Last Assessed
Apr 4, 2026
🟢IP Reputation: Abuse score: 0%, 0 reports🟡SSL/TLS: TLSv1.2🟢Domain Age: 17.1 years🟢Infrastructure: 2 open ports, 0 CVEs
FedRAMP Status
PagerDuty is listed on the FedRAMP Marketplace as Authorized (Moderate) as of March 2026.
SOC 2 Status
PagerDuty has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
Sanctions Screening
PagerDuty returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned PagerDuty a Low Risk tier with 99% confidence across 27 intelligence sources.

25 sources queried. 99% confidence. Every PagerDuty investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get PagerDuty's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

Security Questionnaire — Auto-Filled

48 of 133 questions answered for PagerDuty

Auto-filled from public evidence • 36% complete

See all answers — Start Free →

Q37

Do you have a current SOC 2 Type II report?

SOC 2 Type II: claimed_with_trust_page

Source: External Automedium confidenceEvidence: pagerduty.com

Q38

Do you have ISO 27001 certification?

ISO 27001 claim found on trust page (Vendor attested)

Source: External Automedium confidenceEvidence: pagerduty.com

Q41

Are you FedRAMP authorized? At what level?

Not found in FedRAMP marketplace

Source: External Automedium confidenceEvidence: pagerduty.com

Q42

Are you GDPR compliant? Do you have a DPA available?

PagerDuty includes Standard Contractual Clauses in its Data Processing Addendum and requires subprocessors to enter into DPAs for GDPR compliance.

Source: External Autohigh confidenceEvidence: pagerduty.com

Q39

Are you PCI DSS compliant? At what level?

PCI DSS compliance claim found on trust page (Vendor attested)

Source: External Automedium confidenceEvidence: pagerduty.com

+ 4 more compliance questions answered in the full report

Every investigation produces a full PDF report plus the complete 133-question questionnaire, mapped to SOC 2, HIPAA, PCI DSS, SIG, and more.

Get PagerDuty's Full Report Free →
FedRAMP Authorized (Moderate)

Verified against FedRAMP Marketplace API as of March 2026

Verified against the official FedRAMP Marketplace API as of March 2026.

PagerDuty authorized at Moderate impact level.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
4Tier

Low Risk

PagerDuty

Vendor Risk Assessment

Confidence Score99%

Based on data availability and source coverage

25

Sources Queried

24

Sources With Data

April 4, 2026

Last Assessed

Executive Summary

AI-generated analysis for PagerDuty

PagerDuty, Inc. (NYSE: PD) is an established operations management platform incorporated in Delaware and active as a legal entity (LEI: 549300U1SB749EDAGH21). ThirdProof's assessment assigns a Tier 4 (Low Risk) rating with 99% confidence, reflecting a strong overall security posture with only minor areas requiring attention. PagerDuty presents a compelling set of positive signals across all major risk dimensions:

Key Findings

  • The domain (pagerduty.com) is 17+ years old, registered since 2009 with enterprise-grade registrar MarkMonitor, and has an established web archive presence dating to the same year.
  • Domain reputation is clean across all blacklists (SURBL, Spamhaus DBL, URLhaus), with no active malware URLs and a zero-threat score on independent website scanning.
  • Infrastructure exposure is minimal: only 2 open ports (80 and 443) and zero known CVEs detected — representing a well-controlled footprint significantly below the SaaS industry average of 8–12 open ports.
  • No sanctions or watchlist matches were found across OFAC, EU, and UN screening databases.
  • No adverse media was detected in either the 12-month primary scan or the historical archive search.
  • A published subprocessor list (https://pagerduty.com/subprocessors) discloses 40 subprocessors including AWS, Microsoft, Snowflake, and Salesforce — all cleared against sanctions and safety databases with no flags.
  • PagerDuty publicly claims SOC 2 Type II examination completion, FedRAMP Low Authorization, and inherited ISO 27001 and PCI DSS compliance from its data centers, all referenced on its security page (https://pagerduty.com/security). Two areas warrant attention before finalizing vendor approval. First, four certifications claimed on PagerDuty's trust page — SOC 2, FedRAMP, ISO 27001 (Inherited), and PCI DSS (Inherited) — could not be independently confirmed through public registries during this assessment. While these are vendor-attested claims consistent with a mature SaaS vendor's posture, compliance teams should obtain the actual audit reports to close this gap. Second, the marketing website (pagerduty.com) received a HTTP security scanner grade of C (50/100), with missing Content-Security-Policy and X-Frame-Options headers. This is a lower-priority concern given that the application endpoint (app.pagerduty.com) may be separately hardened and was not in scope for this scan. Overall, PagerDuty presents as a low-risk vendor appropriate for medium data access engagements, with no sanctions exposure, clean threat intelligence, mature domain provenance, and a transparent supply chain disclosure. Compliance teams should complete certification verification as a standard procurement step.

Independence Statement

All evidence underpinning this report was sourced independently by ThirdProof from external databases, public registries, and open-source intelligence — without vendor participation or disclosure.

Investigation Findings

2 findings identified for PagerDuty

2 medium
medium

Missing Security Headers

pagerduty.com is missing 2 recommended security headers: Content-Security-Policy, X-Frame-Options.

medium

HTTP Security Grade: C

pagerduty.com received a mediocre grade (C). Some security headers are configured but improvements are needed. Note: This scan was performed on the marketing site (pagerduty.com). The application endpoint (app.pagerduty.com) may have different security headers. Verify the application domain separately.

Security Strengths

25 positive signals verified

Valid SSL Certificate

Domain Analysis

2 Open Ports Detected

Infrastructure Exposure

Legal Entity Actively Registered

Business Registration

No Sanctions Matches Found

Sanctions & Watchlist Screening

No Adverse Media Found

Adverse Media Scan

No Adverse Media Signals

Adverse Media Scan (Fallback)

Firmographic Data Available

Company Intelligence

Established Domain (17+ years)

Domain Registration

Clean domain reputation

Threat Intelligence

Minimal Tech Community Discussion

Tech Community Sentiment

Certificate Data from TLS Handshake

Certificate Transparency

Established Web Presence (16+ years)

Web Archive History

No Threat Intelligence Pulses

Threat Intelligence (OTX)

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Security Scan

Website Security Scan

Certification Claimed: SOC 2

Trust & Compliance Page Scan

Certification Claimed: ISO 27001 (Inherited)

Trust & Compliance Page Scan

Certification Claimed: PCI DSS (Inherited)

Trust & Compliance Page Scan

Certification Claimed: FedRAMP

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

No Historical Adverse Media Found

Historical Media Search

SOC 2 Compliance Claimed on Trust Page

Certification Registry Verification

Recommended Actions

Steps to address findings for PagerDuty

  1. 1

    Verify FedRAMP Low Authorization independently by searching 'PagerDuty' directly on the FedRAMP Marketplace at https://marketplace.fedramp.gov — this takes less than 5 minutes and will confirm or clarify the vendor's claim. Complete within 15 days.

  2. 2

    Request PagerDuty's current SOC 2 Type II report and a bridge letter confirming continuity of controls through the present date — contact their security team directly or check https://trust.pagerduty.com. Complete within 30 days of onboarding.

  3. 3

    Run an independent HTTP security scanner scan of the application endpoint at https://observatory.mozilla.org/analyze/app.pagerduty.com to assess security header configuration at the layer where your data will be processed. Document the result in your vendor risk register within 60 days.

  4. 4

    Clarify PagerDuty's AI data handling practices if your organization processes sensitive data through their platform — specifically ask whether customer incident data is used to train AI/ML models, which third-party AI providers have access to your data, and what the data retention period is for AI-processed content. Request their AI governance policy or data processing addendum.

  5. 5

    Schedule an annual vendor risk review for PagerDuty to re-assess certifications (SOC 2 Type II renewal, FedRAMP status), domain reputation, and subprocessor list updates — set a calendar reminder for 12 months from today.

Intelligence Sources Queried

25 sources in this assessment

24of 25 sources returned data
IP Reputation
AI Data Usage Policy
Threat Intelligence (OTX)
Adverse Media Scan
Certification Registry Verification
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Sanctions & Watchlist Screening
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
SSL/TLS Analysis
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Web Archive History
Domain Registration
Certificate Transparency

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • Certificate Transparency log data (Certificate Transparency service) was unavailable during this assessment; basic certificate information was obtained via direct TLS handshake instead. A full subdomain enumeration was not possible from this source.
  • The SSL/TLS analysis service deep cipher analysis data was not returned for pagerduty.com during this assessment; TLS configuration was validated through the direct domain scan, which confirmed TLSv1.2 with a non-weak cipher (ECDHE-RSA-AES128-GCM-SHA256) and a valid DigiCert certificate.
  • The HTTP security scanner scan was conducted against the marketing site (pagerduty.com) and not the application endpoint (app.pagerduty.com). Security header grades may differ materially between the two domains.
  • AI data usage policy details (training commitment, retention policy, and third-party AI providers) were not explicitly stated on PagerDuty's privacy policy page at the time of this assessment. Compliance teams with specific AI data handling requirements should request PagerDuty's AI governance documentation directly.
  • The FedRAMP Marketplace registry query did not return a confirmed authorized entry for PagerDuty despite a vendor claim of FedRAMP Low Authorization. This may reflect a registry lookup limitation or a naming discrepancy — manual verification at marketplace.fedramp.gov is recommended.
  • The subprocessor list source (pagerduty.com) reflects PagerDuty's own published disclosures and may not be exhaustive or real-time. The 40 subprocessors listed were checked against sanctions and safety databases at the time of this assessment only.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report

Security & Compliance Profile

36% complete · 48/133 questions answered from public sources

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What a ThirdProof assessment covers

Sanctions Screening

Is PagerDuty on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is PagerDuty's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is PagerDuty a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has PagerDuty appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is PagerDuty's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are PagerDuty's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does PagerDuty claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does PagerDuty depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has PagerDuty appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate PagerDuty and every other vendor in your stack — average report time: 7 minutes. Get PagerDuty's Full Report Free →

Frequently asked about PagerDuty

Is PagerDuty FedRAMP authorized?+
Yes, PagerDuty holds FedRAMP Moderate authorization as of April 2026.
Does PagerDuty have SOC 2 Type II?+
Yes — PagerDuty holds SOC 2 (Type II not confirmed). Rated Low Risk — 4 cert(s) unverified. See all 3 findings →
Is PagerDuty on the OFAC sanctions list?+
PagerDuty returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of April 2026.
What is PagerDuty's vendor risk tier?+
ThirdProof assigned PagerDuty a risk tier of Low Risk with 99% confidence based on assessment across 27 intelligence sources as of April 2026.
Can I get an auto-filled security questionnaire for PagerDuty?+
Yes. Every ThirdProof investigation of PagerDuty produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending PagerDuty a single email or waiting for a vendor response.
Is PagerDuty safe to use as a vendor?+
PagerDuty is a incident management vendor that handles organizational data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see PagerDuty's full risk profile.
Does PagerDuty have SOC 2 certification?+
Yes — PagerDuty holds SOC 2 + 3 other certs. Rated Low Risk — 4 cert(s) unverified. See all 3 findings →
Has PagerDuty had any data breaches?+
Data breach history is an important signal for any vendor, particularly incident management platforms like PagerDuty that handle organizational data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is PagerDuty on any sanctions lists?+
Sanctions screening is standard due diligence for incident management vendors. ThirdProof screens PagerDuty against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If PagerDuty or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess PagerDuty for vendor risk?+
Assessing PagerDuty as a incident management vendor involves verifying SOC 2 Type II and applicable industry standards compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

PagerDuty is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates PagerDuty across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.