Q37
Do you have a current SOC 2 Type II report?
SOC 2 Type II: claimed_with_trust_page
New Relic Vendor Risk Assessment — Full Report
Before you share customer data with New Relic, your compliance team needs documented proof they can be trusted. ThirdProof investigated New Relic across 27 intelligence sources — here's what we found.
⚠ FedRAMP Status: Not found in the FedRAMP Marketplace. Vendors handling government data or CUI must be FedRAMP authorized.
Risk Tier
Tier 3 — Moderate RiskSOC 2
⚠ Vendor AttestedFedRAMP
— Not AuthorizedLast Assessed
Mar 25, 2026🟢IP Reputation: Abuse score: 0%, 1 report🟡SSL/TLS: TLSv1.2🟢Domain Age: 19.9 years🟢Infrastructure: 2 open ports, 0 CVEs
- FedRAMP Status
- New Relic is not listed on the FedRAMP Marketplace as of March 2026.
- SOC 2 Status
- New Relic has not had a SOC 2 claim detected on their trust page.
- Sanctions Screening
- New Relic returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
- Risk Tier
- ThirdProof assigned New Relic a Moderate Risk tier with 94% confidence across 27 intelligence sources.
24 sources queried. 94% confidence. Every New Relic investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.
Get New Relic's Full Report Free →5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes
Certification & Compliance Status
Security Questionnaire — Auto-Filled
48 of 133 questions answered for New Relic
Auto-filled from public evidence • 36% complete
Q38
Do you have ISO 27001 certification?
New Relic Inc. holds ISO/IEC 27001:2013 certification with annual surveillance audits, certified by A-LIGN Compliance and Security, Inc.
Q41
Are you FedRAMP authorized? At what level?
FedRAMP authorized: Product: New Relic; Provider: New Relic; Status: Compliant; Impact Level: Moderate; Authorization Date: 2020-02-27T05:00:00.000Z
Q40
Are you HIPAA compliant? Do you sign BAAs?
New Relic offers HIPAA-compliant services and requires Business Associate Agreements (BAA) for customers processing Protected Health Information (PHI).
Q42
Are you GDPR compliant? Do you have a DPA available?
New Relic provides Data Processing Addendums (DPA) compliant with GDPR requirements and Standard Contractual Clauses for EU and Swiss data protection.
+ 4 more compliance questions answered in the full report
Every investigation produces a full PDF report plus the complete 133-question questionnaire, mapped to SOC 2, HIPAA, PCI DSS, SIG, and more.
Get New Relic's Full Report Free →✗Not Listed on FedRAMP Marketplace
Verified against FedRAMP Marketplace API as of March 2026
Organizations with federal compliance requirements should verify this directly at marketplace.fedramp.gov.
New Relic is not listed on the FedRAMP Marketplace.
◇27 data sources queried per assessment
◷Reports generated in an average of 7 minutes
◈SHA-256 verified for audit integrity
✓Deterministic risk scoring — no AI guesswork
3Tier
Moderate Risk
Newrelic
Vendor Risk Assessment
Confidence Score94%
Based on data availability and source coverage
24
Sources Queried
22
Sources With Data
March 25, 2026
Last Assessed
Executive Summary
AI-generated analysis for Newrelic
New Relic (newrelic.com) is an AI-powered observability platform that has been assessed at Risk Tier 3 (Moderate Risk) with a 94% confidence score, reflecting a well-established vendor with strong compliance credentials offset by several operational and transparency gaps requiring attention. New Relic presents a number of meaningful positive signals that distinguish it from typical SaaS vendors at this tier:
Key Findings
- FedRAMP Authorization at Moderate Impact Level has been independently verified via the FedRAMP Marketplace registry (authorized February 2020), representing one of the most rigorous third-party security validations available.
- SOC 2 compliance is claimed on a dedicated trust portal (trust.newrelic.com), which is a positive transparency signal, though the full Type II report has not been independently verified.
- HITRUST certification is indicated by vendor communications, though this could not be independently confirmed through the HITRUST directory at this time.
- The domain has been established for nearly 20 years, carries a clean reputation across all major threat intelligence databases (Malware detection service, URLhaus, SURBL, Spamhaus DBL), and operates through a well-whitelisted CDN infrastructure with only 2 open ports (80 and 443) — a minimal, well-controlled footprint significantly below the SaaS industry average of 8–12 open ports.
- 14 published subprocessors were identified from the vendor's dedicated subprocessor page, with none flagged by sanctions or safety databases. Three areas require buyer attention before or concurrent with onboarding:
- The TLS certificate for newrelic.com expires in approximately 20 days, which, while likely a routine renewal, represents an unresolved operational hygiene gap at time of assessment.
- The marketing site (newrelic.com) received a poor HTTP security header grade (D-, 25/100 from HTTP security scanner), with 3 could not be completed tests. While this scan targets the public-facing marketing site rather than the application endpoint (login.newrelic.com), buyers should request clarification on application-layer header configuration.
- No publicly accessible AI data usage policy was found. Given that New Relic markets AI-powered features prominently, the absence of a clear public commitment regarding AI training data use, retention practices, and third-party model providers is a transparency gap that warrants direct inquiry. Overall, New Relic is a mature, compliance-forward vendor whose FedRAMP authorization and published subprocessor transparency are strong indicators of security program maturity. The Tier 3 rating reflects resolvable operational gaps rather than fundamental integrity concerns, and conditional approval with targeted remediation requests is appropriate.
Independence Statement
All evidence in this report was independently sourced from external data registries, public domain analysis tools, threat intelligence databases, and compliance certification registries without any participation, disclosure, or input from New Relic.
Investigation Findings
3 findings identified for Newrelic
3 medium
medium
SSL Certificate Expiring Soon
The SSL certificate for newrelic.com expires in 20 days.
Source:Domain Analysisdns.google →
medium
HTTP Security Grade: D- (Marketing Site)
newrelic.com received a poor grade (D-) from Mozilla HTTP Observatory. Multiple security headers or configurations are missing. Note: This scan was performed on the marketing site (newrelic.com). The application endpoint (login.newrelic.com) may have different security headers. Verify the application domain separately.
medium
AI Data Usage Policy Not Discoverable at Standard Paths
An AI-specific data usage policy was not discoverable for newrelic.com through automated scanning of common policy paths and web search. The vendor may publish relevant data handling commitments in enterprise agreement documents (DPAs, product terms, licensing portals) that are not indexed at standard public URLs. Request the vendor's Data Protection Addendum or AI-specific terms directly.
✓
Security Strengths
22 positive signals verified
✓
No LEI Registry Match (Expected for Most Companies)
Business Registration →✓
No Sanctions Matches Found
Sanctions & Watchlist Screening →✓
No Recent News Coverage
Adverse Media Scan (Fallback)
✓
No Firmographic Data Available
Company Intelligence →✓
2 Open Ports Detected
Infrastructure Exposure →✓
Established Domain (19+ years)
Domain Registration →✓
Clean domain reputation
Threat Intelligence →✓
Minimal Tech Community Discussion
Tech Community Sentiment →✓
Certificate Data from TLS Handshake
Certificate Transparency →✓
Web Archive History Unavailable
Web Archive History →✓
Domain in 50 Threat Intelligence Pulses
Threat Intelligence (OTX) →✓
Low Abuse Score: 0% (1 reports)
IP Reputation →✓
Clean Safe Browsing Status
Malware & Phishing Check →✓
Clean Website Security Scan
Website Security Scan →✓
FedRAMP Authorization Independently Verified
Trust & Compliance Page Scan →✓
14 Subprocessors Identified
Supply Chain & Subprocessor Discovery →✓
Not Found as FDIC-Insured Institution
FDIC Institution Check →✓
No SEC Enforcement Filings Found
SEC Filing Search →✓
No Historical Adverse Media Found
Historical Media Search →✓
FedRAMP Authorization Confirmed via Registry
Certification Registry Verification →✓
HITRUST Directory Match — Manual Verification Required
Certification Registry Verification →✓
SOC 2 Compliance Claimed on Trust Page
Certification Registry Verification →Recommended Actions
Steps to address findings for Newrelic
- 1
Verify TLS certificate renewal urgently: Check https://www.SSL/TLS analysis service.com/ssltest/analyze.html?d=newrelic.com within the next 5 business days to confirm the certificate has been renewed. If not, contact New Relic's security team directly and document their response.
- 2
Request AI data handling terms: Contact your New Relic account representative and ask for the current Data Protection Addendum (DPA) and any AI-specific product terms. Ask explicitly whether customer telemetry data is used to train AI models and which third-party AI providers (if any) process that data. Attach the written response to your vendor risk record.
- 3
Request the SOC 2 Type II report and bridge letter: New Relic claims SOC 2 on their trust portal (trust.newrelic.com). Contact their security team to request the full Type II audit report and a bridge letter covering the period since the last audit. Many vendors fulfill this via their trust portal — check trust.newrelic.com first or email security@newrelic.com.
- 4
Verify HITRUST certification status: The vendor has publicly communicated HITRUST certification via official channels, but independent registry confirmation was not achieved. Visit https://hitrustalliance.net/certified-entities/ or contact the HITRUST Alliance directly to confirm current certification status and expiry date. This is particularly important if your organization is subject to HIPAA obligations.
- 5
Verify application-layer HTTP security headers: The HTTP security scanner scan was performed on the marketing site (newrelic.com), which scored D- (25/100). Request that your New Relic security contact confirm the header configuration for the application endpoint (login.newrelic.com) and any data ingestion APIs. You can independently verify at https://observatory.mozilla.org/analyze/login.newrelic.com.
- 6
Document FedRAMP authorization in your risk register: New Relic holds FedRAMP Moderate authorization (verified via https://marketplace.fedramp.gov/products/F1607057910, authorized February 2020). If your organization operates under FedRAMP requirements, note this as a strong positive control mitigating a range of federal security baseline requirements.
Intelligence Sources Queried
24 sources in this assessment
22of 24 sources returned data
IP Reputation
AI Data Usage Policy
Threat Intelligence (OTX)
Certification Registry Verification
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Sanctions & Watchlist Screening
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
SSL/TLS Analysis
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Domain Registration
Certificate Transparency
Web Archive History
Data Coverage Notes
Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.
- Web archive history data was unavailable during this assessment, limiting the ability to independently confirm the domain's earliest establishment date beyond WHOIS registration records.
- Certificate Transparency log data (Certificate Transparency service) was unavailable during this assessment; certificate details were extracted from a direct TLS handshake and may not reflect the full subdomain certificate inventory.
- External cyber risk scoring was not available for this assessment, limiting quantitative benchmarking of New Relic's attack surface against industry peers.
- Firmographic data (employee count, revenue, company type) was not available from open sources, limiting the ability to contextualize the vendor's organizational scale and financial stability.
- HITRUST certification could not be independently verified through registry lookup; the finding is based on a high-confidence web signal from an official vendor communication channel and requires manual confirmation.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report
Security & Compliance Profile
36% complete · 48/133 questions answered from public sourcesAre you New Relic? Claim this profile to complete your security record. Buyers are reviewing this profile now.
Claim this profile →What a ThirdProof assessment covers↓
Sanctions Screening
Is New Relic on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?
Cyber Risk Assessment
What is New Relic's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.
Business Registration
Is New Relic a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.
Adverse Media Analysis
Has New Relic appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.
Domain & Infrastructure
Is New Relic's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.
Company Intelligence
What are New Relic's firmographics? Employee count, industry classification, technology stack, and corporate structure.
Trust & Compliance Verification
Does New Relic claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.
Supply Chain & Subprocessor Discovery
Who does New Relic depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.
Regulatory & Financial Filings
Has New Relic appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.
Full methodology, rule engine, and AI disclosure: /methodology
Compliance Resources
Seeing this in an audit? ThirdProof lets you investigate New Relic and every other vendor in your stack — average report time: 7 minutes. Get New Relic's Full Report Free →
Frequently asked about New Relic
Is New Relic FedRAMP authorized?+
New Relic is not currently listed on the FedRAMP Marketplace as of March 2026.
Does New Relic have SOC 2 Type II?+
No SOC 2 found. New Relic rated Moderate Risk — TLS certificate expiring soon. See all 4 findings →
Is New Relic on the OFAC sanctions list?+
New Relic returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of March 2026.
What is New Relic's vendor risk tier?+
ThirdProof assigned New Relic a risk tier of Moderate Risk with 94% confidence based on assessment across 27 intelligence sources as of March 2026.
Can I get an auto-filled security questionnaire for New Relic?+
Yes. Every ThirdProof investigation of New Relic produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending New Relic a single email or waiting for a vendor response.
Is New Relic safe to use as a vendor?+
New Relic is a observability vendor that handles application logs, traces, and metrics. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see New Relic's full risk profile.
Does New Relic have SOC 2 certification?+
No SOC 2 found. New Relic rated Moderate Risk — TLS certificate expiring soon. See all 4 findings →
Has New Relic had any data breaches?+
Data breach history is an important signal for any vendor, particularly observability platforms like New Relic that handle application logs, traces, and metrics. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is New Relic on any sanctions lists?+
Sanctions screening is standard due diligence for observability vendors. ThirdProof screens New Relic against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If New Relic or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess New Relic for vendor risk?+
Assessing New Relic as a observability vendor involves verifying SOC 2 Type II and FedRAMP compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.
New Relic is in your vendor stack. Can you prove you assessed them?
SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.
ThirdProof investigates New Relic across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.
✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes
Replaces $600–$900 in manual compliance consulting time per vendor assessed.