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DocuSign Vendor Risk Assessment — Full Report

Before you share customer data with DocuSign, your compliance team needs documented proof they can be trusted. ThirdProof investigated DocuSign across 27 intelligence sources — here's what we found.

✓ FedRAMP Status: Authorized (Moderate) — verified against marketplace.fedramp.gov

Risk Tier
Tier 3Moderate Risk
SOC 2
⚠ Vendor Attested
FedRAMP
✓ Authorized
Last Assessed
Mar 25, 2026
🟢IP Reputation: Abuse score: 0%, 0 reports🟡SSL/TLS: TLSv1.3🟢Domain Age: 26.8 years🟢Infrastructure: 2 open ports, 0 CVEs
FedRAMP Status
DocuSign is listed on the FedRAMP Marketplace as Authorized (Moderate) as of March 2026.
SOC 2 Status
DocuSign has not had a SOC 2 claim detected on their trust page.
Sanctions Screening
DocuSign returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned DocuSign a Moderate Risk tier with 98% confidence across 27 intelligence sources.

24 sources queried. 98% confidence. Every DocuSign investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get DocuSign's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

Security Questionnaire — Auto-Filled

42 of 133 questions answered for DocuSign

Auto-filled from public evidence • 32% complete

See all answers — Start Free →

Q37

Do you have a current SOC 2 Type II report?

SOC 2 Type II: claimed_with_trust_page

Source: External Automedium confidenceEvidence: docusign.com

Q38

Do you have ISO 27001 certification?

DocuSign is ISO 27001:2022, ISO 27017:2015 and 27018:2019 certified.

Source: External Autohigh confidenceEvidence: docusign.com

Q41

Are you FedRAMP authorized? At what level?

FedRAMP authorized: Product: DocuSign CLM; Provider: DocuSign; Status: Compliant; Impact Level: Moderate; Authorization Date: 2022-09-27T04:00:00.000Z

Source: External Autohigh confidenceEvidence: docusign.com

Q40

Are you HIPAA compliant? Do you sign BAAs?

DocuSign signs Business Associate Agreements (BAA) with customers required by law to comply with HIPAA as a certified BAA provider.

Source: External Autohigh confidenceEvidence: docusign.com

Q42

Are you GDPR compliant? Do you have a DPA available?

DocuSign provides Data Protection Attachment and DPA documentation governing processing of Personal Data by DocuSign as a Processor on behalf of customers.

Source: External Autohigh confidenceEvidence: docusign.com

+ 3 more compliance questions answered in the full report

Every investigation produces a full PDF report plus the complete 133-question questionnaire, mapped to SOC 2, HIPAA, PCI DSS, SIG, and more.

Get DocuSign's Full Report Free →
FedRAMP Authorized (Moderate)

Verified against FedRAMP Marketplace API as of March 2026

Verified against the official FedRAMP Marketplace API as of March 2026.

DocuSign authorized at Moderate impact level.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
3Tier

Moderate Risk

Docusign

Vendor Risk Assessment

Confidence Score98%

Based on data availability and source coverage

24

Sources Queried

23

Sources With Data

March 25, 2026

Last Assessed

Executive Summary

AI-generated analysis for Docusign

DocuSign (docusign.com) is a publicly traded, enterprise-grade electronic signature and agreement management platform with a long-established market presence, assessed at Tier 3 (Moderate Risk) with 98% confidence across 24 independent data sources. The investigation identified several strong positive signals supporting DocuSign's overall credibility and security posture:

Key Findings

  • FedRAMP Authorization confirmed independently via the FedRAMP Marketplace registry for DocuSign CLM (Impact Level: Moderate, authorized September 2022), representing a high bar of federal security assurance
  • SOC 2 compliance is claimed on DocuSign's community trust page, consistent with enterprise SaaS expectations — the full Type II report should be requested for formal due diligence
  • The domain has been registered since 1999 and archived since 2000, demonstrating over 25 years of established web presence
  • Infrastructure exposure is minimal: only 2 open ports (80 and 443) detected, zero known CVEs — well below the SaaS industry average of 8–12 open ports, representing a tightly controlled external footprint
  • Domain reputation is clean across all blacklist and malware detection sources, with a 0% IP abuse score and no Google Web Risk flags
  • No sanctions matches across OFAC, EU, or UN lists; no SEC enforcement filings; no FDIC regulatory concerns
  • Named to Fast Company's World's Most Innovative Companies list for 2026 Several concerns and gaps temper the overall assessment. The most significant is the absence of a publicly accessible subprocessor page — a transparency gap for organizations with GDPR or data governance obligations. HTTP security headers on the marketing domain received a grade of C (55/100) with Content-Security-Policy and X-Frame-Options absent, which, while not uncommon on marketing properties, represents a hardening gap. Historical media archives surfaced a 2017 breach incident (reported by Krebs on Security) in which a DocuSign system compromise led to a targeted phishing campaign — severity has been appropriately reduced given the 8+ year elapsed time, and no current recurrence evidence was found. DocuSign's brand recognition as a trusted document platform makes it a persistent target for impersonation and phishing campaigns by third parties, as evidenced by 50 threat intelligence pulses; these reflect attacker abuse of the brand, not direct compromise of DocuSign systems. A Hacker News discussion flagged DocuSign's issuance of a cease-and-desist letter to a free SaaS developer, which generated notable community concern around vendor relationship and IP enforcement risk. The ISO 27001 registry was unreachable during this investigation and could not be verified. AI data usage policy signals were inconclusive — an opt-out mechanism exists, but training commitment and data retention policies are not explicitly stated on the discovered policy page. Overall, DocuSign is a well-established, publicly accountable vendor with meaningful compliance credentials and a controlled infrastructure footprint. The Tier 3 rating reflects identified transparency gaps — particularly the missing subprocessor disclosure and incomplete AI data policy signals — rather than active security failures. Organizations with GDPR obligations or elevated data governance requirements should address these gaps before or alongside onboarding.

Independence Statement

All evidence in this report was independently sourced from external data providers and public registries without vendor participation, notification, or input.

Investigation Findings

6 findings identified for Docusign

6 medium
medium

Adverse Media: financial

Article from Yahoo! News: "5 Must-Read Analyst Questions From DocuSign’s Q4 Earnings Call"

medium

Missing Security Headers

docusign.com is missing 2 recommended security headers: Content-Security-Policy, X-Frame-Options.

medium

HTTP Security Grade: C

docusign.com received a mediocre grade (C). Some security headers are configured but improvements are needed.

medium

Multiple Certificate Issuers (40)

docusign.com has certificates from 40 different Certificate Authorities. This may indicate inconsistent certificate management practices.

medium

No Public Subprocessor Page Found

No accessible subprocessor page was found for docusign.com. GDPR Article 28 requires data processors to maintain a list of subprocessors. Vendors with mature data governance typically publish this list.

medium

Historical Media Coverage: DocuSign breach led to targeted email malware campaign

1 article(s) mention "DocuSign" with risk keywords, severity reduced due to article age: "Breach at DocuSign Led to Targeted Email Malware Campaign" (Krebs on Security) https://news.google.com/rss/articles/CBMimgFBVV95cUxOcTFqeHdtSHhibmthUHJ1cTlwTmxlNGlpTlJNelBGMlFMQ0pHMlBWZk1BZDI3NFRrSEF0QVFDak1rUVJzQjAxYzNoWkJzNXJmT1F3RlJYT0JiQUNzYjBsdlNuMUtQamJ5eE9ZWDZZbE5mS3JGM2JJMERqbUlKaDUzT0FfQ19MUVFWZFBjS01GTkRLb2N6YzM0bnh3?oc=5

Security Strengths

19 positive signals verified

Legal Entity Actively Registered

Business Registration

No Sanctions Matches Found

Sanctions & Watchlist Screening

Firmographic Data Available

Company Intelligence

Valid SSL Certificate

Domain Analysis

2 Open Ports Detected

Infrastructure Exposure

Established Domain (26+ years)

Domain Registration

Clean domain reputation

Threat Intelligence

Tech Community Discussion: trust

Tech Community Sentiment

Large Certificate Footprint (641 subdomains)

Certificate Transparency

Established Web Presence (25+ years)

Web Archive History

Domain in 50 Threat Intelligence Pulses

Threat Intelligence (OTX)

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Security Scan

Website Security Scan

FedRAMP Authorization Independently Verified

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

FedRAMP Authorization Confirmed via Registry

Certification Registry Verification

SOC 2 Compliance Claimed on Trust Page

Certification Registry Verification

Recommended Actions

Steps to address findings for Docusign

  1. 1

    Request DocuSign's current SOC 2 Type II report and a bridge letter covering the period since the last audit — contact their security team or check their community trust page at https://community.docusign.com/esignature-111/soc-2-report-2981. Many enterprise accounts can access this through their account representative.

  2. 2

    Request DocuSign's current subprocessor list and Data Processing Agreement (DPA) directly from their legal or privacy team. For GDPR-scoped deployments, ensure the DPA includes subprocessor change notification clauses with adequate notice periods.

  3. 3

    Confirm ISO 27001 certification status directly with DocuSign's security team, as the public registry was unreachable during this investigation. Ask for the certificate number, issuing body, and validity dates.

  4. 4

    Clarify DocuSign's AI data handling practices by asking their team specifically: (a) whether customer agreement data is used to train AI models, (b) the retention period for data processed by AI features, and (c) which third-party AI providers (if any) process your organization's data. Request written confirmation or updated DPA addendum if AI features are in scope.

  5. 5

    Configure organization-wide email security controls to detect and flag DocuSign-themed phishing — this is independently confirmed as a top inbox threat category. Provide user awareness training referencing the 'Broken Seal' and similar DocuSign-impersonation campaign patterns.

Intelligence Sources Queried

24 sources in this assessment

23of 24 sources returned data
IP Reputation
AI Data Usage Policy
Threat Intelligence (OTX)
Certificate Transparency
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Sanctions & Watchlist Screening
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
SSL/TLS Analysis
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Web Archive History
Domain Registration
Certification Registry Verification

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • The ISO 27001 certification registry was unreachable during this investigation due to a timeout. ISO 27001 certification status for DocuSign could not be independently verified and should be confirmed via manual request to the vendor.
  • No publicly accessible subprocessor or third-party vendor disclosure page was found, preventing independent supply chain risk assessment beyond the vendor's primary domain.
  • The AI data usage policy page was located (docusign.com/privacy) and an opt-out mechanism was identified, but explicit training commitment and data retention period were not stated — limiting the completeness of AI data handling assessment.
  • External cyber risk scoring was not available for this domain during the investigation period, representing a gap in quantitative risk benchmarking.
  • The HTTP security scan targets the public marketing domain (docusign.com) and may not reflect the security header configuration of the authenticated application environment.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report

Security & Compliance Profile

32% complete · 42/133 questions answered from public sources

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What a ThirdProof assessment covers

Sanctions Screening

Is DocuSign on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is DocuSign's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is DocuSign a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has DocuSign appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is DocuSign's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are DocuSign's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does DocuSign claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does DocuSign depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has DocuSign appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate DocuSign and every other vendor in your stack — average report time: 7 minutes. Get DocuSign's Full Report Free →

Frequently asked about DocuSign

Is DocuSign FedRAMP authorized?+
Yes, DocuSign holds FedRAMP Moderate authorization as of March 2026.
Does DocuSign have SOC 2 Type II?+
No SOC 2 found. DocuSign rated Moderate Risk — adverse media flagged. See all 5 findings →
Is DocuSign on the OFAC sanctions list?+
DocuSign returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of March 2026.
What is DocuSign's vendor risk tier?+
ThirdProof assigned DocuSign a risk tier of Moderate Risk with 98% confidence based on assessment across 27 intelligence sources as of March 2026.
Can I get an auto-filled security questionnaire for DocuSign?+
Yes. Every ThirdProof investigation of DocuSign produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending DocuSign a single email or waiting for a vendor response.
Is DocuSign safe to use as a vendor?+
DocuSign is a e-signature vendor that handles organizational data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see DocuSign's full risk profile.
Does DocuSign have SOC 2 certification?+
No SOC 2 found. DocuSign rated Moderate Risk — adverse media flagged. See all 5 findings →
Has DocuSign had any data breaches?+
Data breach history is an important signal for any vendor, particularly e-signature platforms like DocuSign that handle organizational data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is DocuSign on any sanctions lists?+
Sanctions screening is standard due diligence for e-signature vendors. ThirdProof screens DocuSign against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If DocuSign or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess DocuSign for vendor risk?+
Assessing DocuSign as a e-signature vendor involves verifying SOC 2 Type II and applicable industry standards compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

DocuSign is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates DocuSign across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.