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Confluence Vendor Risk Assessment — Full Report

Before you share customer data with Confluence, your compliance team needs documented proof they can be trusted. ThirdProof investigated Confluence across 27 intelligence sources — here's what we found.

⚠ FedRAMP Status: Not found in the FedRAMP Marketplace. Vendors handling government data or CUI must be FedRAMP authorized.

Risk Tier
Tier 3Moderate Risk
SOC 2
⚠ Vendor Attested
FedRAMP
— Not Authorized
Last Assessed
Apr 17, 2026
🟢IP Reputation: Abuse score: 0%, 0 reports🟡SSL/TLS: TLSv1.3🟢Domain Age: 25.1 years🟢Infrastructure: 1 open port, 0 CVEs
FedRAMP Status
Confluence is not listed on the FedRAMP Marketplace as of March 2026.
SOC 2 Status
Confluence has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
Sanctions Screening
Confluence returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned Confluence a Moderate Risk tier with 97% confidence across 27 intelligence sources.

27 sources queried. 97% confidence. Every Confluence investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get Confluence's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

Security Questionnaire — Auto-Filled

45 of 133 questions answered for Confluence

Auto-filled from public evidence • 34% complete

See all answers — Start Free →

Q38

Do you have ISO 27001 certification?

Official Atlassian ISO 27001 Certificate PDF shows certification 2018-012 issued by EY CertifyPoint for Atlassian Pty Ltd.

Source: External Autohigh confidenceEvidence: atlassian.com

Q40

Are you HIPAA compliant? Do you sign BAAs?

Official Atlassian support documentation confirms HIPAA compliance is available for Jira and Confluence with signed Business Associate Agreement (BAA) for Standard, Premium, and Enterprise plans.

Source: External Autohigh confidenceEvidence: support.atlassian.com

Q42

Are you GDPR compliant? Do you have a DPA available?

Official Atlassian Customer DPA document dated January 2023 covers GDPR and Data Processing Agreement requirements for Jira products.

Source: External Autohigh confidenceEvidence: wac-cdn.atlassian.com

+ 6 more compliance questions answered in the full report

Every investigation produces a full PDF report plus the complete 133-question questionnaire, mapped to SOC 2, HIPAA, PCI DSS, SIG, and more.

Get Confluence's Full Report Free →
Not Listed on FedRAMP Marketplace

Verified against FedRAMP Marketplace API as of March 2026

Organizations with federal compliance requirements should verify this directly at marketplace.fedramp.gov.

Confluence (Atlassian) — Atlassian Government Cloud offerings have FedRAMP authorization at Moderate impact level.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
3Tier

Moderate Risk

Jira

Vendor Risk Assessment

Confidence Score97%

Based on data availability and source coverage

27

Sources Queried

24

Sources With Data

April 17, 2026

Last Assessed

Executive Summary

AI-generated analysis for Jira

Jira, published by Atlassian (atlassian.com), presents a **moderate risk posture** (Tier 3) for medium data access engagements. The assessment was conducted with high confidence (97%) across a broad evidence base covering domain infrastructure, threat intelligence, compliance claims, and subprocessor data — all sourced independently without vendor participation. Atlassian demonstrates a number of meaningful security strengths. The domain carries a clean threat reputation with no malware, phishing, or blacklist entries confirmed via manual threat intelligence engine review. Infrastructure security is well-managed, with TLS 1.3 enforced, AES-256 encryption at rest, a zero-abuse IP reputation score (0/100), and a minimal exposed attack surface (1 port visible externally, behind Cloudflare CDN). HTTP security headers achieved a B grade (75/100) with HSTS enabled. The domain has been registered since March 2001 — over 25 years — and no adverse media, sanctions matches, or SEC enforcement actions were identified. Questionnaire automation independently derived a 47% coverage rate (62/133 questions), with high-confidence confirmations on MFA support, SSO/SAML capability, GDPR/CCPA compliance, data residency options, and a publicly available Data Processing Agreement. The assessment identified three areas requiring procurement attention before unconditional approval:

Key Findings

  • **AI data usage policy**: No publicly accessible AI-specific data usage policy was found at standard crawlable paths, a meaningful gap given Atlassian's active rollout of AI features within Jira. Relevant commitments may exist in enterprise DPA or product terms but are not independently confirmable.
  • **FedRAMP certification contradiction**: Atlassian's trust page references FedRAMP-compliant solutions, and the FedRAMP compliance page exists, but the FedRAMP Marketplace returned no authorized listing — this is a vendor-attested claim that could not be independently verified and represents a cross-source contradiction.
  • **Unverified SOC 2 claim**: SOC 2 compliance is claimed on the vendor's trust page, but no public registry exists for SOC 2 — the full Type II report and a current bridge letter must be requested directly from Atlassian. Overall, Atlassian/Jira is a well-established SaaS platform with strong infrastructure security hygiene, broadly recognized compliance programs, and a transparent subprocessor posture — the Tier 3 rating reflects unresolved certification verification gaps and the absence of a discoverable AI data policy, both of which are addressable through standard vendor engagement.

Independence Statement

All evidence in this assessment was independently sourced from external data providers, public registries, and open intelligence feeds without vendor participation, questionnaire submission, or vendor notification.

Investigation Findings

2 findings identified for Jira

2 medium
medium

Missing Security Headers

atlassian.com is missing 2 recommended security headers: Content-Security-Policy, X-Frame-Options.

medium

AI Data Usage Policy Not Discoverable at Standard Paths

An AI-specific data usage policy was not discoverable for atlassian.com through automated scanning of common policy paths and web search. The vendor may publish relevant data handling commitments in enterprise agreement documents (DPAs, product terms, licensing portals) that are not indexed at standard public URLs. Request the vendor's Data Protection Addendum or AI-specific terms directly.

Security Strengths

24 positive signals verified

Established Web Presence (24+ years)

Web Archive History

Domain in 50 Threat Intelligence Pulses

Threat Intelligence (OTX)

Legal Entity Actively Registered

Business Registration

No Sanctions Matches Found

Sanctions & Watchlist Screening

No Adverse Media Found

Adverse Media Scan

Firmographic Data Available

Company Intelligence

Valid SSL Certificate

Domain Analysis

1 Open Port Detected

Infrastructure Exposure

Established Domain (25+ years)

Domain Registration

Clean domain reputation

Threat Intelligence

Tech Community Discussion: operational

Tech Community Sentiment

Tech Community Discussion: security

Tech Community Sentiment

HTTP Security Grade: B

HTTP Security Scan

Certificate Data from TLS Handshake

Certificate Transparency

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Security Scan

Website Security Scan

Certification Claimed: FedRAMP

Trust & Compliance Page Scan

Certification Claimed: SOC 2

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

No Historical Adverse Media Found

Historical Media Search

SOC 2 Compliance Claimed on Trust Page

Certification Registry Verification

Recommended Actions

Steps to address findings for Jira

  1. 1

    PRIORITY 1 — Request SOC 2 Type II report: Contact Atlassian's security team or visit https://atlassian.com/trust/compliance/resources to request their current SOC 2 Type II report (should be dated within the past 12 months) and a bridge letter covering the gap period to today. This is the single highest-value document for validating Atlassian's security controls.

  2. 2

    PRIORITY 2 — Clarify FedRAMP status before any government or regulated deployment: Contact Atlassian's public sector team to obtain written clarification on whether the specific Jira product in scope is FedRAMP authorized, in-process, or FedRAMP-ready. Independently verify any claim on the FedRAMP Marketplace at https://marketplace.fedramp.gov — do not rely on the trust page language alone.

  3. 3

    PRIORITY 3 — Obtain AI data handling commitments in writing: Before enabling Atlassian Intelligence or AI-powered features in Jira, request the applicable AI data addendum or locate the relevant DPA section. Ask specifically whether customer data is used for model training, which third-party AI providers have access to content, and what opt-out controls are available. Verify the current state at https://atlassian.com/legal.

  4. 4

    PRIORITY 4 — Verify ISO 27001 certificate: Request the current ISO 27001 certificate (certificate number, scope, and expiry date) from Atlassian's compliance team, then manually cross-check it on the IAF CertSearch registry at https://www.iafcertsearch.org to confirm it is current and covers Jira Cloud.

  5. 5

    PRIORITY 5 — Confirm complete subprocessor inventory: The automated scan identified only 2 subprocessors at https://atlassian.com/legal/subprocessors, which likely reflects a product-specific or abbreviated list. Request the full Atlassian subprocessor list for Jira Cloud and review for any subprocessors with elevated risk profiles or unfamiliar jurisdictions.

  6. 6

    PRIORITY 6 — Document complementary user entity controls (CUECs): If Jira is in scope for your organization's SOC 2 boundary, document the controls your organization is responsible for — including user access provisioning/deprovisioning, MFA enforcement on your Atlassian tenant, and API token lifecycle management. Your SOC 2 auditor will expect these to be formally documented.

Intelligence Sources Queried

27 sources in this assessment

24of 27 sources returned data
IP Reputation
AI Data Usage Policy
Threat Intelligence (OTX)
Adverse Media Scan
Certification Registry Verification
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Sanctions & Watchlist Screening
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
SSL/TLS Analysis
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Web Archive History
Domain Registration
Certificate Transparency
Deep Document Analysis
AI Research Agent

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • Certificate Transparency log data (Certificate Transparency service) was unavailable during this assessment; certificate metadata was derived from a direct TLS handshake only, limiting subdomain enumeration.
  • The subprocessor page at atlassian.com returned only 2 subprocessors (AWS and Clumio), which is unusually low for an enterprise SaaS platform of Atlassian's scale — the page queried may represent a subset or product-specific list rather than Atlassian's complete subprocessor inventory.
  • No AI-specific data usage policy was discoverable at standard public URL paths; relevant AI data handling commitments may exist in enterprise DPA documents or licensing portals not accessible to automated scanning.
  • ISO 27001 certification was not confirmed through the IAF CertSearch registry during automated verification; the questionnaire intelligence layer surfaced high-confidence evidence of certification via web research, but independent registry confirmation was not available.
  • A deep document crawl was attempted but returned no data due to a processing issue; enterprise legal documents such as DPAs and product-specific terms of service may contain relevant security commitments not captured in this report.
  • Firmographic data (headcount, company type, industry classification) was not available from the business intelligence source, limiting organizational scale context.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report

Security & Compliance Profile

34% complete · 45/133 questions answered from public sources

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What a ThirdProof assessment covers

Sanctions Screening

Is Confluence on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is Confluence's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is Confluence a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has Confluence appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is Confluence's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are Confluence's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does Confluence claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does Confluence depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has Confluence appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate Confluence and every other vendor in your stack — average report time: 7 minutes. Get Confluence's Full Report Free →

Frequently asked about Confluence

Is Confluence FedRAMP authorized?+
Confluence is not currently listed on the FedRAMP Marketplace as of April 2026.
Does Confluence have SOC 2 Type II?+
Yes — Confluence holds SOC 2 (Type II not confirmed). Rated Moderate Risk — 2 cert(s) unverified. See all 4 findings →
Is Confluence on the OFAC sanctions list?+
Confluence returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of April 2026.
What is Confluence's vendor risk tier?+
ThirdProof assigned Confluence a risk tier of Moderate Risk with 97% confidence based on assessment across 27 intelligence sources as of April 2026.
Can I get an auto-filled security questionnaire for Confluence?+
Yes. Every ThirdProof investigation of Confluence produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending Confluence a single email or waiting for a vendor response.
Is Confluence safe to use as a vendor?+
Confluence is a documentation vendor that handles organizational data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see Confluence's full risk profile.
Does Confluence have SOC 2 certification?+
Yes — Confluence holds SOC 2 + 1 other cert. Rated Moderate Risk — 2 cert(s) unverified. See all 4 findings →
Has Confluence had any data breaches?+
Data breach history is an important signal for any vendor, particularly documentation platforms like Confluence that handle organizational data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is Confluence on any sanctions lists?+
Sanctions screening is standard due diligence for documentation vendors. ThirdProof screens Confluence against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If Confluence or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess Confluence for vendor risk?+
Assessing Confluence as a documentation vendor involves verifying SOC 2 Type II and applicable industry standards compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

Confluence is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates Confluence across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.